BEWARE OF SCAMMERS

In the rapidly evolving world of crypto, scams are becoming increasingly sophisticated.

Recently, there have been instances of fraudsters using the Exchange Bureau Limited brand to deceive unsuspecting individuals. As a responsible crypto exchange, Exchange Bureau Limited is committed to your safety and security. Here’s how you can protect yourself from these scams and what measures we have in place to help.

How the Scam Works

Initial Contact

Scammers reach out to users through social media platforms such as Telegram and WhatsApp, often impersonating Exchange Bureau Limited representatives. These initial contacts may appear trustworthy, using familiar logos and language to gain your confidence.

Request for Reviews

They ask users to submit Google reviews or ratings for various services. For example, scammers might ask you to review a hotel or a crypto investment opportunity that does not exist. This tactic aims to build a rapport before moving on to more deceptive practices.

Fake Investment Links

After completing the review, scammers provide a link to a fake Exchange Bureau Limited website and encourage you to invest money. This fake website is not affiliated with Exchange Bureau Limited and can easily be mistaken for the real site if you aren’t careful.

Key Takeaways

• Exchange Bureau Limited Will Never Ask for Money: Exchange Bureau Limited will never contact you on social media to ask for money, investments, or personal information.
• Official Communication Channels: All official communications from Exchange Bureau Limited will come through verified channels and our official website.
• Report Suspicious Activity: If you receive suspicious messages claiming to be from Exchange Bureau Limited, do not respond. Report and block such contacts immediately.
• Ensure Authentic App Links: Only use and interact with official Exchange Bureau Limited app links from trusted app stores.

How to Stay Safe

Verify the Source

Always check if the communication is from an official Exchange Bureau Limited channel. Look for verified badges on social media platforms.

Do Not Share Personal Information

Never share your personal or financial information with anyone claiming to be from Exchange Bureau Limited on social media.

Report Scams

If you come across any suspicious activity, report it to Exchange Bureau Limited support immediately through the official app or website.

If Interacted on Genuine Exchange Bureau Limited App

If you have interacted with our genuine Exchange Bureau Limited app, open the app and raise a query with our support team. Cooperate fully with customer support to help resolve your issue effectively.

If Interacted on Fake or Unofficial Platforms

If you believe you interacted with scammers through unofficial platforms, immediately file a complaint at your local police station.

• Carry copies of emails or messages received.
• Take screenshots of fake websites and transaction history.
• Bring bank statements showing suspicious transactions.
• Explain the entire incident clearly to the officer on duty.

Legal Measures Against Misuse

Exchange Bureau Limited is continuously working toward building a safer crypto ecosystem. The Hon’ble High Court of Switzerland has awarded an interim injunction against unknown individuals misusing the Exchange Bureau Limited name and logo. The court emphasized that unauthorized use may cause irreparable loss and injury to Exchange Bureau Limited.

Conclusion

Your safety is our top priority. Remain vigilant and cautious of fraudulent schemes. By following these guidelines and understanding the steps to take when facing scams, you can better protect yourself and your investments. Exchange Bureau Limited remains committed to maintaining a secure and trustworthy environment for all users.

Stay Safe and Informed!

For official updates and support, always use verified Exchange Bureau Limited channels and websites.